Webinar: Understanding Data Cloud

Data Cloud is a data platform that unifies all of your company’s data on to Salesforce’s Einstein 1 Platform, giving every team a 360-degree view of the customer to drive automation and analytics, personalise engagement, and power trusted AI. Forward-thinking organisations know that the future of business lies in harnessing the power of data, but how can you achieve this?

Watch the Recorded Webinar

We recently hosted an educational webinar designed to help organisations get to grips with Data Cloud. Watch the recording of Understanding Data Cloud below:

About this Webinar

  • Duration: 58 minutes
  • Date hosted: 28/08/2024
  • Date published: 28/08/2024

This webinar includes a solution overview and a detailed demonstration that illustrates the power of Data Cloud. The recording shows how Data Cloud can be used for data mapping, data unification, providing calculated insights, and developing flows in Salesforce. If you’d like to know more about what Data Cloud can do, contact our experts today, or take a look at our Data Cloud Accelerator sessions.

Speakers:

  • Finian Quinn: Business Development Director and Data Cloud Lead
  • Cosmin Aron: Salesforce Marketing Cloud Technical Lead

.

Understanding Data Cloud

.

Unlock enterprise data for better customer experiences.

Data Cloud is the only data platform native to the world’s #1 AI CRM.

Data Cloud puts all of your data to work for your customers. It is deeply embedded in the Einstein 1 Platform, which means any external data lake or warehouse can now drive actions and workflows inside of your CRM. Data Cloud is about more than just bringing data together. It’s about bringing entire organisations together around the customer to improve experiences and drive growth.

Regardless of where your data comes from – internal apps, systems, channels, external data lakes, and even emails, images, or PDFs – Data Cloud will bring it together, creating a unified customer profile that helps your team better understand what your customer needs today, and anticipate what they may need tomorrow. This helps teams across your organisation use all of your company’s data to boost productivity and deliver deeper customer value.

This comprehensive data solution is designed to help organisations:

  • Unify enterprise data
  • Harness the power of metadata
  • Drive AI results from their data
  • Increase efficiencies
  • Provide personalised customer experiences

Using Data Cloud, your business can increase customer satisfaction, loyalty, and business growth. Data Cloud ensures that every employee has the right information at the right time to deliver what customers need, in near real-time, across the entire customer journey. Register for our webinar today to find out more.

.

About Bluewave

Innovation with experience.

Bluewave Technology is a privately owned Platinum Salesforce Partner founded in Dublin, Ireland in September 2000. Since then, our highly skilled technical experts have built a solid reputation for customer success, by providing bespoke digital solutions and consultancy services. Our proven implementation process has led to the delivery of over 250 successful Salesforce projects and engagements in the last decade.

We utilise Salesforce-powered technology to help organisations of all sizes with their digital transformation journey.

Website: www.bluewavecx.com
Email: info@bluewavecx.com
Address: 63/66 Hatton Garden Fifth Floor, Suite 23 London, EC1N 8LE

For more information about how we can help your organisation harness the power of data, please contact our experts here.