Public Sector Solutions

Gain access to a wealth of knowledge from Bluewave’s expert consultants. We will help you deliver features and benefits that will revolutionise citizen interaction.

Bluewave offers bespoke digital transformations for public sector organisations looking to improve engagement, drive efficiences, and make data-driven decisions. Our solutions will help your organisation centralise data, manage external engagement via portals, communicate with citizens, handle payments, and digitise manual processes. Contact our experts to find out more.

Our bespoke approach to solution development can include any number of the following features:

Choose Bluewave as your public sector solutions provider.

Independent Salesforce Consultancy

Bluewave is a platinum tier, multi award winning Salesforce partner. We deliver best-in-class solutions to our customers, built using experience gathered over the course of 20+ years as experts on the Salesforce platform. Our unique and engaged approach to service delivery and solution reuse in the public sector positions us as a leading provider of Salesforce services. We work with the customer, providing thought leadership, mentoring, and design assistance, along with world class solution implementation and training.

360 Degree View of your Citizens

One of the most common requirements for our customers is a centralised platform, where all information about a citizen or user can be viewed in one place. This will often require migration of data from legacy systems, as well as integrating with other solutions and existing technology. We design, plan, and implement with this in mind. As a result, our solutions will provide a transformative effect for your internal team, as well as for the experience of the citizens that rely on your organisation.

Citizen Experiences

We utilise the full range of Salesforce platform solutions, allowing us to build effective citizen and user experiences. This empowers citizens to engage with your organisation, access documentation, communicate, browse content, and much more.

Third Party Apps

The Salesforce ecosystem has multiple app based solutions available in the Salesforce AppExchange. Often, it can be prudent to use a pre-built solution rather than build from scratch. As an independent solution provider, we offer advisory services around best in class apps available in the AppExchange for requirements around payment management, event management, e-commerce, and more. You, as our customer, are not tied to us as a solutions provider through ongoing app subscriptions and can instead contract directly with the app provider, allowing for more freedom.

Bluewave has delivered successful digital transformation projects for member organisations across multiple industries:

Bluewave is an award winning Platinum Salesforce Partner. Our experts have a total of over 400 certifications and we have completed more than 250 successful projects. We are extremely proud of our consistent top level customer CSAT score , a near-perfect 4.8 out of 5.

Our organisation has over two decades of experience supporting our customers in the delivery of enterprise solutions, solely focused on Salesforce since 2010. Our locally-based team consists of highly certified and experienced Salesforce experts that know how to analyse, design, build, deliver, and test solutions on the Salesforce platform, to an exceptional standard.

“Working with Bluewave on the delivery of Marketing Cloud has been a great experience so far. They’ve worked with us at every stage of the journey, from project management right through to delivering the specifications for our particular campaigns. They’ve really come in and understood the business, and helped us get to grips with how our data works and
how it can help to drive the communications that we want for donors.” – Jason Towler, Head of Marketing at NHS BT

“When we first began to communicate with Bluewave, it was clear that their consultants and developers really understood the Salesforce platform and knew what they were doing. They were able to work with us to elicit our requirements very quickly. The work they did was of high quality, and we felt like one team.” – Liz Craig, Service Owner at DTS Scotland

“Bluewave’s implementation replaced a legacy on-premise bespoke application with a cloud-based system, which quickly allowed us to go a total home-working model, thus saving on office rental costs. The project also drove efficiencies through the automation of processes which were not available in the old system and provided an environment where enhanced features and functionality were well-documented and available, with clear benefits.” – Steve Barham, Head of IT at The Office of the Immigration Services Commissioner

“Having worked with many Salesforce partners previously, I can easily say Bluewave are head and shoulders above the rest. They helped us hit the ground running with our Salesforce implementation, offering their expertise but also sharing knowledge to help build resilience within the team. The entire team at Bluewave was not only professional but above all
genuinely invested in our success, meaning our implementation was smooth, scalable and successful.” – Freya Feigenspan, Salesforce Administrator at Canterbury City Council

“Bluewave was instrumental in providing us with the technical expertise to create an efficient solution on our existing infrastructure. The experts deployed to support our delivery were very experienced and understood our requirements quickly. We look forward continuing our partnership to further develop our Salesforce-powered platform.” – Dragos Leonte, Head of Corporate Digital Services at Education Scotland

For more information about our Public Sector solutions, or to book a consultation with one of our experts, contact us now.