Engaging Conversations at Stand C28
Bluewave Technology was proud to be among a variety of forward-thinking exhibitors – from Adobe to the Crown Commercial Service. We showcased our innovative public sector solutions at Stand C28, engaging in numerous meaningful conversations with delegates from various public sector organisations over the course of the two day event. We were delighted to discuss how our technology could help organisations deliver better services to citizens and internal teams. Delegates stopped by to speak with Bluewave representatives Finian Quinn – Business Development Director and Sustainability Lead and Paul Mooney – Sales Director and Public Sector Lead, as well as Iraia Oianguren – Regional Government Lead at Salesforce – to learn about how Bluewave partners with Salesforce to provide custom-built solutions to the UKI public sector. Our technology is designed to save time, streamline processes, and fulfil the unique business needs of public sector organisations – from local councils, to NHS bodies. The feedback we received from the delegates was overwhelmingly positive, with many expressing interest in how our solutions could help them tackle the challenges they face.
We discussed the power of Experience Cloud in creating intuitive citizen dashboards, enabling public sector organisations to offer a seamless experience to their users. These dashboards provide citizens with easy access to information and services, empowering them to engage with government services more effectively. Delegates were particularly interested in how Experience Cloud can be customised to meet the specific needs of their organisations, enhancing both transparency and user satisfaction. We also shared insights into how Marketing Cloud can transform citizen journeys and communication strategies. By automating personalised communication, public sector organisations can ensure that citizens receive timely, relevant information throughout their interactions with government services. From email campaigns to mobile messaging, Marketing Cloud enables organisations to better manage outreach and improve citizen engagement. Many of our conversations also touched on Net Zero Cloud, a vital tool for public sector organisations aiming to monitor and reduce their carbon footprint. Net Zero Cloud helps track carbon emissions and other sustainability metrics, making it easier for councils and organisationsto meet their environmental goals. As sustainability continues to be a top priority for the public sector, we were excited to demonstrate how this solution could play a pivotal role in helping organisations and communities achieve their net-zero targets.
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About Bluewave
At Bluewave Technology, we specialise in providing Salesforce-powered solutions tailored to the unique needs of the public sector. Our expertise lies in delivering custom-built systems that not only save time but also enhance operational efficiency, allowing public sector organisations to focus on their core mission – serving citizens. By partnering with Salesforce, we leverage a platform that is both flexible and scalable, ensuring that our solutions can grow with the evolving needs of our clients. Whether it’s improving citizen engagement, enhancing internal processes, or driving sustainability efforts, we have the tools and expertise to support digital transformation across the public sector.
Our public sector solutions are designed with the specific challenges of government organisations in mind. We understand the complexity of public sector operations and are committed to helping our clients overcome these hurdles through innovative technology. Whether it’s delivering personalised citizen journeys, licence and regulation management, enhancing transparency, developing self-serve citizen dashboards, grant and fund management solutions, or supporting sustainability initiatives – we offer bespoke solutions that drive meaningful outcomes.
Find out more about Bluewave’s public sector solutions here.
The Role of AI in the Public Sector
One of the key themes at this year’s Digital Government Expo was the role of artificial intelligence (AI) in transforming public services. AI offers enormous potential for the public sector, from automating routine tasks to analysing vast amounts of data to improve decision-making. As public sector organisations face growing pressure to deliver more efficient, responsive services, AI is set to play an increasingly critical role. At Bluewave, we’re committed to helping our public sector clients harness the power of AI to improve service delivery. From predictive analytics that help organisations forecast demand and allocate resources more effectively, to automated workflows that reduce manual effort – AI can unlock new levels of efficiency and service quality in the public sector. As we continue to explore the possibilities of AI, we are excited to see how these technologies will shape the future of government services.
Join Us for Our Upcoming AI Webinar
To further explore the role of AI in the public sector, we are hosting a webinar: “The Journey to AI” on the 16th of October 2024. This webinar will provide an overview of the fundamentals of AI, while also delving into how AI can be applied to improve public sector services, enhance citizen engagement, and drive operational efficiency. Whether you’re new to AI or looking to deepen your understanding, this webinar is a must-attend for anyone in the public sector that’s keen to explore the future of AI within digital transformation.
If you’re interested in learning more about AI’s potential in the public sector, please register for the webinar here.
What’s Next?
The Digital Government Expo 2024 was an incredible experience for Bluewave Technology, offering us the opportunity to connect with public sector leaders and share our innovative solutions. We are proud of the work we do in partnership with Salesforce, and the conversations we had at the event further strengthened our commitment to helping public sector organisations achieve their digital transformation goals. As we look ahead to the future, we remain focused on delivering solutions that drive real change in the public sector. Our next opportunity to do this in person will be at the Government Transformation Expo in November. You can find out more about that event here. We’re really excited about what’s to come and look forward to continuing these important conversations in the months ahead. Thank you to everyone who visited us at Stand C28, and we hope to see you again in person, or virtually, at our upcoming AI webinar on the 16th of October.
If you’d like to know more about Bluewave Technology and our Salesforce-powered digital transformations, please contact a member of our dedicated team today.
