Unite your digital-first teams around the customer.

Salesforce and Slack bring together all your teams with the apps and data they need in a single, collaborative workspace. Slack Connect functionality lets internal teams engage more productively with external partners, vendors, agencies, and customers. So you can deliver the exceptional experiences that help grow your business.

Sales: Collaborate better. Close faster.

Think of Slack as a digital HQ for your Sales Team.
Everything you need to open up communication and grow your business is right at your fingertips. It’s never been easier to work together from anywhere.
With Slack, sales teams can: 

  • Engage with customers and partners securely in real time
  • Boost rep productivity with automation and actionable insights
  • Rally your extended team to keep deals moving forward

With Slack, Sales teams have seen 15% average faster sale cycles and 13% more deals closed. 
Source: “The Total Economic Impact™ of Slack for Sales Teams” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.

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Service: Give every customer the VIP treatment.

Connect with just the right people and information at just the right time to resolve cases faster and grow customer loyalty.
With Slack, service teams can:

  • Enable cross-company case swarming to resolve problems faster
  • Unite teams to rapidly respond to multi-customer incidents
  • Make every agent an expert by intelligently surfacing relevant messages, files, and previously resolved issues

With Slack, Service teams have seen a 9.3% average reduction in ticket resolution time and an 11.4% average increase in CSAT.
Source: “The Total Economic Impact™ of Slack for Service Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.

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Marketing: Turn ideas into trusted relationships.

Seamlessly accelerate marketing, maximise revenue, and grow your brand with unparalleled agility.
With Slack, marketing teams can: 

  • Go from idea to in-market faster by uniting teams
  • Build loyalty by responding to data and trends in real time
  • Turn insights into impact with streamlined workflows

16% faster execustion of marketing campaigns, 90% of marketers say Slack improves cross-company information sharing
Source: “The Total Economic Impact™ of Slack for Service Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, April 2021.

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IT/App Development: Bring your people and software together.

the apps that power productivity across the organisation. Slack empowers everyone to create seamless experiences, with clicks or code.
With Slack, developers can: 

  • Engage users with connected apps and conversations
  • Automate away costs with customisable bots and apps
  • Break down silos and jumpstart cross-team collaboration

With Slack, IT teams have seen a 338% 3-year ROI and a $2.1M 3-year present value.
Source: “The Total Economic Impact™ of Slack for Technical Teams,” a commissioned study conducted by Forrester Consulting on behalf of Slack, September 2020.

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Workplace: Deliver more delight.

Whether in the Fortune 500 or 500,000, Slack and Salesforce give your people a more intuitive, engaging, and productive way to work. And when teams work happy, customers feel the love.
With Slack, HR teams can: 

  • Move work forward with a common purpose and place in channels
  • Speed up collaboration inside and outside your organisation
  • Bring key apps and workflows right where people are engaged

A Slack-first workplace delivers 21% fewer meetings and 45% fewer emails. Claims and figures based on specific teams using Slack Connect at their companies. Results may vary at your organisation.

More than 750,000 customers work smarter and faster with Slack.

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Work with us

We're currently hiring, and if you choose to join our team, you'll experience a welcoming culture with a strong focus on work-life balance, employee satisfaction, education, and actively encouraged progression.

Join Our Team

Customer Success Stories

Facilitating a Large-Scale Digital Transformation for Ad Valorem

Facilitating a Large-Scale Digital Transformation for Ad Valorem

Ad Valorem engaged Bluewave to replace their existing systems with a large-scale, Salesforce powered, digital solution in order to revolutionise the way that their sales and marketing teams enhanced customer experience, managed leads and oversaw opportunities.

Baldwins & Co

Baldwins & Co

In this testimony, Baldwins & Co discuss their experience working with Bluewave to implement a large scale release of their platform across the UK.

Majestic Wine

Majestic Wine

Majestic Wine plc is the United Kingdom's largest specialist retailer of wine. In this testimony they outline why they chose platinum partner Bluewave Technology to implement Salesforce in their commercial division

Louis Copeland

Louis Copeland

Louis Copeland & sons, Ireland’s premier Luxury suit and designer clothing store, engaged Bluewave Technology to design and build their salesforce solution, integrating their back-end ePOS system with Salesforce and Marketing Cloud.

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What We Do

Since 2010 , Bluewave has been leading the wave of digitally transforming British and Irish organisations. As an established Salesforce partner, we can help your organisation grow and achieve its business goals through the effective design, development and delivery of Salesforce products, tailored for your unique needs.

Salesforce Clouds
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    Sales Cloud

    We have over 10 years experince of delivering the core CRM solution within the broad Salesforce ecosystem

    Sales Cloud
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    Service Cloud

    Our clients are delivering exceptional customer service as a result our wide range of Service Cloud deployments

    Service Cloud
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    Marketing Cloud

    Our clients are reaching existing and potential new clients in a wide variety of ways using the Marketing Cloud platform

    Marketing Cloud
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    Experience Cloud

    We have delivered a vast array of customer facing environments for our clients, all enabled by Experience Cloud

    Experience Cloud
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    Tableau Analytics

    Following the Salesforce acquisition of Tableau, we enable our clients unlock the power of their data, empowering their decisions

    Tableau Analytics
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    Financial Service Cloud

    Supercharge advisor productivity to focus on client needs with Financial Services Cloud

    Financial Service Cloud
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    Revenue Cloud

    Go beyond single sales to create recurring revenues with CPQ & Billing on the #1 CRM platform

    Revenue Cloud
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    Education Cloud

    We have worked with many Higher Education clients as part of their Digital Transformation utilising Education Cloud

    Education Cloud
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    Nonprofit Cloud

    Implementing The Nonprofit Success Pack across our Not for profit clients has unlocked huge fundraising opportunities them

    Nonprofit Cloud
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    Net Zero

    The Net Zero Cloud is starting to gain traction as our clients begin the task of tracking and understanding their emissions data

    Net Zero
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    Einstein AI

    We are assisting our clients in understanding how artificial intelligence can turn their customer data into business insights with powerful Salesforce Einstein ai software

    Einstein AI
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    Heroku

    Engage customers digitally to launch their next great adventure. Create amazing apps, fast, with help from Salesforce and Bluewave

    Heroku
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    Slack

    Our clients have embraced the deep collaboration available with slack and its native integration to the entire ecosystem.

    Slack
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    Mulesoft

    We assist our clients in leveraging all their data sources to gain deeper and more useful insights

    Mulesoft