Bluewave has partnered with Salesforce to present an educational webinar, designed specifically for public sector organisations that are looking to begin, or accelerate, their AI journey. This session will help you develop an understanding of the latest AI developments and take the first step towards embracing AI.
Webinar: The Journey to AI
Watch the Recorded Webinar
We recently hosted a webinar to help public sector organisations find out more about Salesforce’s AI offering and get to grips with Agentforce.
Watch the recording of The Journey to AI below:
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About this Webinar
- Duration: 53 minutes
- Date hosted: 05/12/2024
- Date published: 11/12/2024
The session includes a look at the fundamentals of AI technology, designed to bring the audience up to speed with the basics, plus a Salesforce solution overview and an introduction to Agentforce. The recording also includes advice on how Public Sector organisations can utilise AI to increase internal efficiency and improve citizen experiences with AI, an overview of our Agentforce Accelerator sessions, and then ends with a Q&A. If you’d like to know more about our Agentforce-powered AI solutions, contact our experts today, or take a look at our AI Accelerator page.
Speakers:
- Harry Dunne: CEO at Bluewave
- Paul Mooney: Sales Director and Public Sector Lead at Bluewave
- Wayne Gahan: Senior Consultant, Salesforce Instructor, and AI Expert at Bluewave
- Paul Pick-Aluas: Digital Transformation Lead, EMEA Public Sector at Salesforce
- Simon Hannaford: Strategic Principal Solution Engineer at Salesforce
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Accelerate your AI Journey with Agentforce
Discover the transformative potential of Salesforce’s Agentforce for public sector organisations.
With Bluewave’s Agentforce Discovery Accelerator, you can explore how AI-driven autonomous agents can enhance citizen service, support, and engagement by responding to inquiries promptly, streamlining service delivery, and addressing citizen needs effectively. Learn how Agentforce supports scalable, equitable, and efficient operations, strengthens trust through personalised and transparent interactions, and enables data-informed decision making to better serve communities. By automating routine tasks and opmtimising workflows, Agentforce empowers public sector teams to focus on delivering meaningful outcomes for citizens.
What’s On the Agenda?
Our classroom-style accelerator is specially designed to help organisations accelerate their AI journey.
Agentforce for Service Discovery is a combination of technical demonstration, enablement, and skills transfer, combined with workshops to understand your service requirements and identify the correct use cases where Agentforce can provide meaningful, demonstrable value to your organisation. Our instructors and technical experts will guide your team through the comprehensive suite of AI-powered features within Agentforce for service. We will present practical use cases tailored to service operations, help you evaluate the benefits and associated costs, and provide a detailed review of compliance and trust considerations for each feature.
Our agenda covers the following:
- Overview and Evolution of AI
- LLMs and the Einstein Trust Layer
- Agentforce in Action
- Agentforce Key Features
- Building with the Agent Builder
- Creating Workflows and Prompts
- Designing a Solution
- Analytics and Troubleshooting
- Discussing Your Service Requirements
- Identifying Strong Use Cases
- Scaling Your Deployment
Arrange your workshop today.
Elevate your AI fluency and secure a future of elevated citizen experiences. Unlock the full potential of Agentforce with our AI Discovery Workshop.
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About Bluewave
Innovation with experience.
Bluewave Technology is a privately owned Platinum Salesforce Partner founded in Dublin, Ireland in September 2000. Since then, our highly skilled technical experts have built a solid reputation for customer success, by providing bespoke digital solutions and consultancy services. Our proven implementation process has led to the delivery of over 250 successful Salesforce projects and engagements in the last decade.
We utilise Salesforce-powered technology to help organisations of all sizes with their digital transformation journey.
Website: www.bluewavecx.com
Email: info@bluewavecx.com
Address: 63/66 Hatton Garden Fifth Floor, Suite 23 London, EC1N 8LE
For more information about our Agentforce-powered public sector solutions, please contact our experts here.