MemberWise Membership Excellence 2023 – Our Experiences

Bluewave’s experts exhibited at this year’s Membership Excellence Conference. Here are some of the key takeaways from our time at the event.


Last month, the MemberWise Network hosted the largest membership focused conference ever to take place in the UK, with over 700 attendees – including 550 delegates and representatives from over 45 organisations – both guest speakers and exhibitors.

Delegates enjoyed a range of membership growth, management, and communication focused sessions, led by a cohort of 34 membership expert speakers. Success stories, tales of overcoming hurdles, and guidance were shared by expert speakers across the membership space. This included sessions from The Chartered Institute of Personnel and Development (CIPD) The Education and Training Foundation, The Royal College of General Practitioners, The Landscape Institute, The Royal Society for the Protection of Birds (RSPB), The Ramblers, and more.

Check out footage from the event’s main streams on-demand here.


Our Experiences

Bluewave occupied stand C8 at the Membership Excellence Conference 2023, surrounded by other membership solutions providers, including some partners. The event itself provided the valuable opportunity for our team to connect with leaders in the membership sector, hearing first hand what their concerns are when it comes to member management and engagement. The event itself had a fantastic atmosphere, with delegates willing to network with us and ask meaningful questions about our solutions.

“Bluewave Attended the Memberwise Event in Hammersmith on the 19th of October. It was a great opportunity for us to speak with Membership organisations about Bluewave’s experience and offering in the space. More importantly, it gave us an opportunity to listen to existing and prospective customers about what they are looking for in a membership solution to support their requirements. While there are many similarities across membership organisations, the ability to be agile in delivering on individual requirements is key. The ability to migrate data from legacy systems and integrate into existing technical landscapes was something that we heard loud and clear – and it is something Bluewave has many years experience in supporting our customer with.” – Finian Quinn, Bluewave

Continuing the Conversation

On the 14th November, we’re hosting a webinar designed to help membership organisations  improve member management, communication, retention, and overall member experience. Register here if you’d like to join.

Bluewave’s experts have spent years developing a comprehensive understanding of the challenges that organisations in the membership space are facing – as well as how to overcome them. In this webinar, Bluewave’s Membership Expert, Finian Quinn, shares the knowledge we’ve gained by working with membership customers to deliver successful digital transformation projects, as well as smaller-scale solutions.

Counting organisations from multiple industries – including education, the nonprofit sector, political parties and other Membership organisations – among our existing clientele, Bluewave is in a unique position to help to guide other organisations towards elevated member management. During the webinar, Finian will be joined by representatives from FinDock and AWS to discuss how we partner with specialist organisations to collectively build the best bespoke solution for every customer. This will be followed by a brief Q&A session, where attendees can share their thoughts and queries. Register here to secure your place.

MemberWise Membership Excellence 2023 - Membership Webinar

Recognised Membership Solutions Supplier

Bluewave is now a recognised MemberWise solutions supplier, with our own page in their supplier directory. We are pleased to have had our membership solution offering recognised by MemberWise, and to be welcomed into the network that serves over 8,500 professionals working within the association and membership sector.

We offer a full membership experience for organisations looking to improve member management, communication, and retention. Our bespoke solutions are designed to help membership companies centralise data, manage member portals, handle payments, and host events. Having already delivered successful solutions for organisations with members, our experts are uniquely positioned to share our wealth of knowledge, helping to deliver features and benefits that will revolutionise member interaction. From seamless member onboarding and renewal processes, to simplified event registration and payments – both one off and regular – our membership solutions cover every aspect of member management and interaction for your business. 

For more information, please check out our page within the MemberWise directory here.


Elevated Membership Solutions

Bluewave is an independent Salesforce consultancy with a reputation for delivering best-in-class solutions to our customers. Using experience built over 10+ years on the Salesforce platform, and with over 250 successful Salesforce implementations under our belt, we are uniquely positioned to tailor the Salesforce platform to your membership organisation’s requirements. 

One of the most common requirements for our customers is a centralised platform, where all information about a member can be viewed in one place. This often requires migration of data from legacy systems and integration with other solutions and existing technology. We design, plan, and implement with this in mind. As a result, our solutions provide a transformative effect for your internal stakeholders, a 360 degree view of member activity, as well as for the experience of the members that engage with your organisation.

Utilising Experience Cloud, along with other relevant Salesforce and partner technologies (from Amazon Web Services (AWS) to Blackthorn Events, and FinDock) we offer a tailored membership experience to users, while allowing you to pick and choose the best components for your implementation, rather than being tied to ongoing app subscriptions or dealing with multiple external contacts.

Find out more about our Membership Solutions here.


Working with FinDock

As a result of Bluewave’s close relationship with FinDock, we invited the organisation’s Nonprofit Director: Dan Kingsley to join us at the Membership Excellence Conference.

FinDock is a 100% native Salesforce app for end-to-end payment management. Allowing organisations of all shapes and sizes to collect, process, and reconcile both one-off and recurring payments, within their CRM. FinDock operates on values of trust, customer success, and allowing organisations to unlock their greatest potential. Bluewave partnered with FinDock to add a secure payments layer to our Salesforce implementations, but also to provide our membership customers with a best-in-class, personalised payments solution. 

“I had a fantastic time at the Membership Excellence Conference, where I had the opportunity to discuss how Salesforce serves as an exceptional membership management solution. It was a pleasure to connect with a diverse range of organisations, all striving to enhance their member engagement strategies in our rapidly evolving world. Thank you to Bluewave for their ongoing partnership and for extending the invitation to FinDock to join them at the event.” – Dan Kingsley, FinDock


We’d like to give our thanks to everyone that attended Membership Excellence 2023, especially those that came to our stand to discuss our membership solutions offering. We look forward to continuing the conversation with both event attendees, and those who weren’t able to attend, via our upcoming webinar. Bluewave has a lot more membership related opportunities on the horizon, and we look forward to sharing more upcoming events with our existing and potential new customers, so please watch this space!

To find out more about upcoming Bluewave events, or if you’d like to discuss how our bespoke, Salesforce-powered digital transformations could benefit your organisation, please contact our experts today.