Create customer-first digital experiences.

Engage any audience fast with interactive sites, apps, and portals – all tailored to your industry and powered by the world’s #1 CRM.
With all your data in one place, you can deliver personalised content fast. With Experience Cloud, you will build stronger relationships with a single source of truth, and make it easy for customers to access their data and take action.

Evolve on a fast, flexible, trusted platform.

  • Step 1:

    Choose a template that suits your needs.

  • Step 2:

    Pick a theme to customise with your brand.

  • Step 3:

    Add components and content.

  • Step 4:

    Connect data and process.

  • Step 5:

    Launch your site

What kind of experience do you want to create?

Customer Service
Help customers find answers themselves – on their own terms and on their own time frame. Whether you need a knowledge base, a self-service portal, or a forum, Bluewave and Salesforce have got you covered.
Account Portal
Give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims.
Partner Central
Create a complete channel management solution for you and your partners with a dynamic PRM site.
Build Your Own
Go beyond the Experience Cloud’s pre-built solutions and create something for your unique business needs with Salesforce’s Experience Builder.

Find solutions for every industry need with expert help from Salesforce partners.

Experience Cloud’s library of industry-specific Lightning Bolts contains templates, process flows, apps, and components built to solve every unique issue.

Easily brand your experience.

  • Start with prebuilt themes and add your own branding, or fully customise every pixel. Transform data into contextual content with Salesforce Content Management System.
  • With just a few clicks, you can update themes and appearances to cater to different audiences.

Experience Cloud Key Features

Seamlessly connect your experience with your customer data.

  • Integrate data from any source

    Pull in data from Salesforce, third-party, or legacy sources. Easily link it to Experience Cloud functions like leads, opportunities, cases, and campaigns.

  • Build personalised experiences

    Tailor experiences for each user type using CRM data to define audiences and target users with personalised content.

  • Design for every device

    All digital experiences are 100% mobile optimised and fully responsive for an easy-to-use interface wherever you go.

  • Increase onsite engagement

    Recognise your most active members with custom profile badges. Enable members to endorse each other for specific skills and expertise.

  • Track and optimise your site

    Measure, analyse, and optimise your experience with customisable Lightning dashboards in the Experience Workspace.

  • Keep answers organised and accessible

    Access all information with auto-generated topic pages. Collect discussions, files, groups, and experts into a single page

Discover the Salesforce experience platform that drives customer relationships and revenue.

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Work with us

We're currently hiring, and if you choose to join our team, you'll experience a welcoming culture with a strong focus on work-life balance, employee satisfaction, education, and actively encouraged progression.

Join Our Team

Customer Success Stories

Ad Valorem

Ad Valorem

Ad Valorem is one of Milton Keynes' leading chartered certified accountants. The award winning firm has a strong reputation for providing innovative solutions and financial advice. Watch Alex Combes - Head of Operations at Ad Valorem, discuss his experiences with us.

Digital Transformation Service Scotland

Digital Transformation Service Scotland

The Digital Transformation Service is a vital part of the Scottish Public Sector that helps other organisations in Scotland deliver user-centred services. Watch Liz Craig - Service Owner at DTS, discuss her experiences working in partnership with Bluewave.

Scottish National Investment Bank

Scottish National Investment Bank

The Scottish National Investment Bank is Scotland’s first development investment bank, wholly owned by the Scottish Ministers on behalf of the people of Scotland. Watch Stuart McLaughlin - Head of IT for the Bank, discuss his experiences with Bluewave.

Facilitating a Large-Scale Digital Transformation for Ad Valorem

Facilitating a Large-Scale Digital Transformation for Ad Valorem

Ad Valorem engaged Bluewave to replace their existing systems with a large-scale, Salesforce powered, digital solution in order to revolutionise the way that their sales and marketing teams enhanced customer experience, managed leads and oversaw opportunities.

Baldwins & Co

Baldwins & Co

In this testimony, Baldwins & Co discuss their experience working with Bluewave to implement a large scale release of their platform across the UK.

Majestic Wine

Majestic Wine

Majestic Wine plc is the United Kingdom's largest specialist retailer of wine. In this testimony they outline why they chose platinum partner Bluewave Technology to implement Salesforce in their commercial division

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What We Do

Since 2010 , Bluewave has been leading the wave of digitally transforming British and Irish organisations. As an established Salesforce partner, we can help your organisation grow and achieve its business goals through the effective design, development and delivery of Salesforce products, tailored for your unique needs.

Salesforce Clouds
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    Sales Cloud

    We have over 10 years experince of delivering the core CRM solution within the broad Salesforce ecosystem

    Sales Cloud
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    Service Cloud

    Our clients are delivering exceptional customer service as a result our wide range of Service Cloud deployments

    Service Cloud
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    Marketing Cloud

    Our clients are reaching existing and potential new clients in a wide variety of ways using the Marketing Cloud platform

    Marketing Cloud
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    Experience Cloud

    We have delivered a vast array of customer facing environments for our clients, all enabled by Experience Cloud

    Experience Cloud
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    Tableau Analytics

    Following the Salesforce acquisition of Tableau, we enable our clients unlock the power of their data, empowering their decisions

    Tableau Analytics
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    Financial Service Cloud

    Supercharge advisor productivity to focus on client needs with Financial Services Cloud

    Financial Service Cloud
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    Revenue Cloud

    Go beyond single sales to create recurring revenues with CPQ & Billing on the #1 CRM platform

    Revenue Cloud
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    Education Cloud

    We have worked with many Higher Education clients as part of their Digital Transformation utilising Education Cloud

    Education Cloud
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    Nonprofit Cloud

    Implementing The Nonprofit Success Pack across our Not for profit clients has unlocked huge fundraising opportunities them

    Nonprofit Cloud
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    Net Zero

    The Net Zero Cloud is starting to gain traction as our clients begin the task of tracking and understanding their emissions data

    Net Zero
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    Einstein AI

    We are assisting our clients in understanding how artificial intelligence can turn their customer data into business insights with powerful Salesforce Einstein ai software

    Einstein AI
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    Heroku

    Engage customers digitally to launch their next great adventure. Create amazing apps, fast, with help from Salesforce and Bluewave

    Heroku
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    Slack

    Our clients have embraced the deep collaboration available with slack and its native integration to the entire ecosystem.

    Slack
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    Mulesoft

    We assist our clients in leveraging all their data sources to gain deeper and more useful insights

    Mulesoft